At Aladdin98, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. This document clearly explains how we collect, use, store and protect your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.
Our Data Protection Commitment
This Privacy Policy ("Policy") describes how Aladdin98 ("we", "platform") at aladdin98.click collect, use, disclose and protect your personal information when you register an account, use our services or interact with this platform in any way. By using the Aladdin98 platform, you agree to the practices described in this Privacy Policy.
If you have any questions about how we handle your personal data, please reach out to us at support@aladdin98.click at any time.
Aladdin98 committed to protecting the privacy of all its users. This Policy covers all personal information collected through the aladdin98.click platform, mobile applications (where applicable), email communications, LiveChat, WhatsApp and all other interactions between you and Aladdin98.
This Privacy Policy is prepared in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia, which is the primary legislation governing the processing of personal data in Malaysia. We take our PDPA compliance obligations seriously and have implemented appropriate technical and organisational measures to ensure your data is protected.
This Policy applies to all registered Aladdin98 players, unregistered visitors to the platform, and any individual who communicates with Aladdin98 through any channel. If you are using the platform on behalf of an organisation, you represent that you have the authority to bind that organisation to this Policy.
Our core principles: Your personal data is collected only for legitimate purposes, used strictly within the scope of those purposes, never sold to third parties for their commercial gain, and protected with the latest security measures for as long as it remains in Aladdin98's custody.
When you register an account at Aladdin98 or interact with our platform, you may provide the following information:
When you use the platform Aladdin98, our system automatically records certain technical information:
To fulfil legal obligations related to anti-money laundering and identity verification, Aladdin98 may request copies of supporting documents such as your MyKad photo, a recent bank statement, or an e-wallet screenshot confirming ownership of the payment method used for deposits.
Aladdin98 collects your personal data through several different methods:
| Collection Method | Example Data | Obligations |
|---|---|---|
| Registration Form | Name, email address, phone number, date of birth | Mandatory |
| KYC Process | MyKad copy, bank statement | Mandatory (for withdrawals) |
| Platform Activity | Game records, betting history, transactions | Automatic |
| Customer Support | LiveChat, WhatsApp and email conversation content | Automatic |
| Cookies & Analytics | IP address, device type, browsing patterns | Automatic |
Important note: Aladdin98 never collects sensitive financial information such as credit or debit card numbers directly. All financial transactions are processed through certified third-party payment gateways (FPX, Touch 'n Go eWallet, GrabPay, DuitNow) that maintain their own security standards.
Aladdin98 uses the personal data we collect solely for the lawful and stated purposes below. We will not use your data for any other purpose without first obtaining your fresh consent.
With your consent, Aladdin98 may send you information about new promotions, special bonuses and platform events via email or notifications. You may withdraw this consent at any time through your account settings or by contacting our support team.
Aladdin98 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. However, there are specific situations where Aladdin98 may need to share certain information with the following parties:
Aladdin98 works with carefully selected third-party service providers to help operate the platform. These providers have limited access to only the data required to perform their specific functions and are bound by strict confidentiality agreements. This includes:
Aladdin98 may disclose your personal data if required by Malaysian law, court order, or direction from a lawful enforcement authority. In such cases, Aladdin98 will disclose only the minimum information necessary and will notify you to the extent permitted by law.
In the event of a merger, acquisition, or transfer of Aladdin98's assets, user data may be transferred to the new entity, provided that entity agrees to comply with this Privacy Policy and offers an equivalent level of protection for your data.
Our commitment: In all data-sharing situations, Aladdin98 ensures that recipients have adequate data protection measures in place and that data use is strictly limited to the specified purpose. We never share data with third-party advertisers or data brokers.
Aladdin98 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction:
Access to Aladdin98 users' personal data is strictly limited to staff with a legitimate business need. All personnel who handle sensitive data undergo data protection training and are bound by legally enforceable confidentiality agreements.
What you need to do: While Aladdin98 implements comprehensive security measures, the security of your account also depends on you. Use a strong, unique password for your Aladdin98 account, enable two-factor authentication where available, and never share your login credentials with anyone. Aladdin98 will never ask for your password via email or WhatsApp.
Aladdin98 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | For the duration of the active account | Ongoing account management |
| Financial transaction records | 7 years | Malaysian legal obligations |
| KYC records & identity verification | 5 years after account closure | Anti-money laundering compliance |
| Customer support communication logs | 2 years | Dispute resolution |
| Cookie & analytics data | 13 months | Platform improvements |
| Closed account information | 5 years after closure | Fraud prevention & legal compliance |
Once the relevant retention period has ended, Aladdin98 will securely delete or destroy your personal data, or anonymise it so that it can no longer be linked back to you personally.
As a registered Aladdin98 player subject to the Malaysia PDPA 2010, you have the following rights in relation to your personal data:
You have the right to request access to the personal data Aladdin98 holds about you, including copies of those records.
You have the right to request that Aladdin98 correct any inaccurate or incomplete personal data we hold about you.
You may withdraw your consent to data processing at any time, particularly for marketing communications from Aladdin98.
You may object to the processing of your personal data by Aladdin98 for direct marketing or profiling purposes.
Under certain circumstances, you may request that Aladdin98 delete your personal data, subject to any legal retention obligations.
If you are not satisfied with how Aladdin98 handles your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
How to exercise your rights: To submit any request relating to your personal data at Aladdin98, please email us at support@aladdin98.click with the subject line "Personal Data Request". We will respond within 21 business days as required under PDPA 2010. You may be asked to verify your identity before your request is processed.
Cookies are small text files stored on your device when you visit the Aladdin98 platform. They help our platform remember your preferences, maintain the security of your login session and understand how you use the platform so we can continue to improve it.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Enabling core platform functions — login, session security, betting cart | Session only | |
| Collecting anonymous data on how visitors use the platform for improvement purposes | Up to 13 months | |
| Remembering your preferences such as language, game settings and display options | Up to 12 months | |
| Detecting suspicious activity and protecting your account from unauthorised access | Session only |
You can control and manage cookies through your web browser settings. Please note, however, that disabling certain cookies — especially essential cookies — may affect the functionality and security of the Aladdin98 platform. Third-party marketing cookies are not used on this platform.
Platform Aladdin98 is intended for users aged Aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes age verification and we reserve the right to request proof of age at any time.
If you are a parent or guardian and believe that your underage child has registered an account at Aladdin98, please contact us immediately at support@aladdin98.click. We will investigate and close the account promptly, and delete all associated data in accordance with established procedures.
For parents: Aladdin98 encourages the use of parental control software and underage protection tools to prevent children from accessing online gambling platforms. Contact our support team for more information on the available minor protection resources.
Aladdin98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements or industry developments. We will provide reasonable notice to all registered users whenever material changes are made.
Notice of changes will be sent via:
Your continued use of the Aladdin98 platform after any changes to this Privacy Policy take effect will be treated as your acceptance of the latest version. If you do not agree to the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns or requests regarding this Privacy Policy or how Aladdin98 handles your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 21 business days as required under Malaysia's PDPA 2010. For more complex enquiries that require further investigation, we will keep you informed of the expected timeframe.
Malaysian Government Agencies: If you are not satisfied with Aladdin98's response to your privacy enquiry, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia operating under the Malaysian Ministry of Communications and Digital.
Six key data protection features that ensure your personal information is always in safe hands.
All data transmitted between your device and Aladdin98's servers is encrypted using the same technology employed by Malaysia's leading banks, including Maybank and CIMB. No data can be intercepted in transit.
Aladdin98 fully complies with Malaysia's Personal Data Protection Act 2010 — the primary legislation governing the processing of personal data in this country. Every aspect of our data handling has been reviewed against PDPA requirements.
Aladdin98 has never sold, rented, or traded players' personal data to any third party for commercial purposes — and we never will. Your data belongs to you, not to our business.
Aladdin98 player data is accessible only to staff with a legitimate operational need who have completed data protection training. All access is logged and monitored to detect any misuse.
Aladdin98 systems are monitored 24/7 by an experienced cybersecurity team. Any suspicious activity is detected and acted upon immediately to protect all player accounts.
Under PDPA 2010, you have the right to access, correct, or request the deletion of your personal data held by Aladdin98. We respect these rights and make it straightforward to exercise them — no unnecessary red tape.
Other documents relating to the safe and responsible use of the Aladdin98 platform.
General rules on platform usage, account terms, deposits, withdrawals and Aladdin98 bonuses.
Read Terms →Deposit limit tools, play time controls and problem gambling support resources at Aladdin98.
Read the Guide →Answers to the most frequently asked questions about accounts, payments and privacy at Aladdin98.
View FAQ →Learn more about Aladdin98 – an online casino and Sports Betting platform built for Malaysian players.
Learn More →Backed by comprehensive data protection in compliance with Malaysia's PDPA 2010, 256-bit SSL encryption and a full commitment to your privacy, register your Aladdin98 account with complete confidence today.
For adult players aged 18 and above only. Bet responsibly.